More information for your visit

How does the museum work?

Our museum spans 1000+ square meters over two floors. At reception, you will receive a program with an NFC for your selected language version. You can scan the NFC at each exhibit to unlock voice-overs. 

Families with Children

Planning a visit with children? Great! Children under 6 years enter free of charge. All children under 15 must be accompanied by an adult. For discounted family tickets for various numbers of guests (e.g. two adults, one child), please see our ticket options. Click here 

Shop

On the first floor of the museum, you’ll find a gift shop where you can purchase small items connected to Mozart and musical themes, including apparel, sweets, and more . You can also purchase a unique, personalized souvenir: a magnet with your “Mozart” portrait, which you create by taking a photo in the AI photo booth. 

Payments

We accept credit/debit card payments as well as cash. Please note that cash payments are accepted in CZK only.

Wifi

Wi-Fi is freely available to all visitors.  Password available via QR code.

Accessibility for Visitors with Reduced Mobility

Unfortunately, our museum is not wheelchair accessible. 

Restrooms

Restrooms for visitors are available on the 1st floor of the museum.

Language Support

You can communicate in several languages at the museum. Wall texts and pre-recorded voice-overs are available in Czech, English, German, and Italian.